The Emma Eccles Jones College of Education and Human Services is seeking four motivated, detail-oriented individuals to join our business services team as Business Process Specialists (Business Assistant II or III). These positions play a key role in supporting college departments through a variety of functions, including personnel services, travel transaction processing, purchasing, and general department support.

Depending on qualifications, experience, and the scope of responsibilities assigned (see Qualifications section for details), successful candidates will be hired at either the Business Assistant II or III level. Individuals hired at the Business Assistant III level will be expected to take on duties of greater scope and complexity.

Each role may be filled at 30 to 40 hours per week, based on operational needs and in consultation with the selected candidates.

This position is eligible for excellent benefits including: 13 paid holidays, 12 days of paid leave and 12 days of sick leave per year, 50% tuition reduction for employee and spouse, competitive health benefits packages and a generous contribution into your retirement. View more information here: Summary of Benefits

The Business Process Specialists will support designated departments with responsibilities tailored to operational needs and aligned with the candidate’s skills and experience.

• Provides employee services support
  • Responsible for providing responsive, service-focused support for hiring, onboarding, payroll processing, leave management, and compliance with HR policies and employment regulations for support departments to ensure efficient and accurate personnel operations.
• Provides travel transaction support
  • Responsible for preparing and processing travel transactions for designated support departments.
• Provides purchasing and p-card support
  • Responsible for preparation and processing of purchasing transactions through the university’s approved purchasing system and university purchasing cards (p-card) for designated support departments.
• Provides inventory and equipment management
  • Responsible for the inventory and non-capital inventory for designated support departments.
• Provides cash handling support
  • Responsible for accurately and promptly handling funds in accordance with university policies for designated support departments.
• Provides financial and department support
  • Responsible for providing billing, reconciliation, and administrative support to designated departments, ensuring accuracy, confidentiality, and compliance with applicable policies and procedures

Minimum Qualifications

Each position will be hired at either a Business Assistant II or III based upon the following qualifications and responsibilities assigned:

• Business Assistant II: Four years of directly related financial work experience with increasing responsibilities or associate degree/technical training plus two years of related work experience or an equivalent combination of education plus experience.
• Business Assistant III: Six years of directly related financial work experience with increasing responsibilities or bachelor’s degree in a business field plus two years of experience or an equivalent combination of education plus experience is required.

Preferred Qualifications

• Working knowledge of USU’s HR, purchasing, travel, and operational policies and the associated systems.
• Experience working in an academic department or university setting.
• Working knowledge of Banner, including HR, Finance, and Student modules.
• Familiarity with Argos and ServiceNow, including experience with the P-Card system as a receipt attacher or cardholder.
• Knowledge of inventory management processes and experience using the university's property management system.
• Experience with payroll processing at USU, including use of AggieTime and Banner.
• Experience with MyTime, including setting up schedules and managing leave.
• Experience working in a HIPAA-regulated environment.

Knowledge, Skills, and Abilities:

• Knowledge of purchasing, accounts payable, and payroll procedures, particularly within a public institution or university setting.
• Familiarity with university policies, procedures, and terminology related to financial and administrative operations.
• Proficiency in computer programs such as Excel, relational databases, and general office software.
• Skilled in the use of basic office equipment, including printers, copiers, scanners, and telephone systems.
• Strong organizational skills with the ability to manage multiple responsibilities, meet deadlines, and self-assess performance.
• Ability to develop professional correspondence.
• Strong interpersonal skills and the ability to work collaboratively with a diverse group of colleagues, faculty, staff, and students.
• Demonstrated ability to provide excellent customer service with professionalism, tact, and discretion.
• Proven ability to handle sensitive and confidential information appropriately.
• Ability to work independently, take initiative, and proactively resolve issues or improve processes.
• Ability to contribute to a positive, team-oriented environment within departments and college.

Along with the online application, please attach:

1. Resume to be uploaded in the Candidate Profile
2. Contact information for three professional references to be provided in the candidate profile.
3. Please be prepared to answer the following questions in the application:
   • What enticed you to apply for this job? Why do you want to work here?
   • Based on the qualifications for this position, why do you believe your background makes you a strong fit for either the Business Assistant II or III level? (Feel free to reference specific roles, types of experience, or responsibilities you’ve had that align with this position.)
   • Please describe your experience with any of the following systems or processes: payroll, travel processing, purchasing, or inventory management. (If you have used specific systems like Banner, ServiceNow, AggieTime, or a university purchasing system, please include those details.)
   • How do you ensure accuracy and attention to detail when working with sensitive or complex data (e.g., payroll, travel reimbursement tracking, purchasing)?

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

The Emma Eccles Jones College of Education and Human Services is home to eight departments and nine centers, each of which are committed to enriching lives, enabling people from a range of backgrounds and interests reach their full potential, helping communities thrive, and ensuring that the state of Utah and our nation are vibrant and strong. Not only do we serve the public, but we also provide interdisciplinary training for students and professionals while offering fertile ground for conducting cutting-edge research on new and innovative human service practices. 

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 07/2025

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The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 06/2025