The College of Arts and Sciences is seeking two motivated and detail-oriented individuals to join our team as a Business Assistant II or III. This role is a part of the Business Services team for the college and will focus on personnel services, travel transaction processing, and general department support. These positions are located within the Dean’s Office and will report to the college business manager. 

The position requires excellent interpersonal and communication skills, the ability to balance multiple projects and deadlines, and the desire and capacity to work both independently and collaboratively as part of a productive team.

Depending on qualifications, experience, and the scope of responsibilities assigned (see Qualifications section for details), successful candidates will be hired at either the Business Assistant II or III level. Individuals hired at the Business Assistant III level will be expected to take on duties of greater scope and complexity.

This position includes excellent benefits such as 13 paid holidays; 12 days of vacation and 12 days of sick leave per year; 50% tuition reduction for employee, spouse, and dependents; competitive health benefits packages and a generous contribution toward your retirement. View more information here: Summary of Benefits 2025-2026

Personnel:

• Reviews Electronic Personnel Action Form (EPAF) requests for accuracy and ensures  compliance with policy prior to submission
• Prepares EPAFs for employees; includes new hires, rehires, terminations, grad assistantships, benefited positions, transfers, short-term disability and extra service compensation
• Meets with employees in person, by email, Zoom, and phone calls to collect required federal hiring documentation including I-9s, ACA compliance forms, direct deposit information, and W-4 tax forms
• Answers inquires related to EPAFs, new hire paperwork, job postings, and other employment processes
• Submits payroll in AggieTime, sending reminders and communicating with supervisors, USU’s Human Resources Office and business team
• Generates/prepares complex preliminary reports to verify accurate payroll data
• Monitors and enforces compliance with established university policies and procedures
• Develops and maintains spreadsheets and databases to track information
• Attends university training sessions to stay current on policies and procedures
• Manages and maintains special projects independently as assigned
• Maintains electronic filing system for documents and historical data

Travel:

• Processes travel requests through ServiceNow – in accordance with policies and procedures.
• Provide daily accessibility to travel status
• Analyze and advises on real or potential travel issues
• Monitors and enforces compliance with established university policies and procedures
• Answer inquiries pertaining to travel
• Run weekly and/or monthly reports to ensure that TAs and TRs are completed in a timely manner
• Trains and supports new users/travelers

ArtSci Business Services Team:

• Actively participate in team meetings and trainings at the college and university level
• Back up other business assistants/managers within the college on various transactions as needed/requested
• Contributes to solutions when changes are initiated or required
• Completes Special projects as assigned

Minimum Qualifications II:

• Four years of related work experience; or an associate degree/technical training plus two years of related work experience; or a bachelor’s degree in a business field is required
• Dependable with a strong work ethic
• Friendly and service-oriented attitude with excellent customer service skills

Minimum Qualifications III:

• Six years of related work experience; or an associate degree/technical plus four years of related work experience; or a bachelor's degree in a business field pulus two years of related work experience is required. 
• Dependable with a strong work ethic
• Friendly and service-oriented attitude with excellent customer service skills

 Preferred Qualifications for II & III:

• Working knowledge of Banner HR module
• Experience processing EPAFs in Banner
• Experience processing Travel in Servicenow
• Working knowledge of USU’s human resources policies
• Knowledge of USU travel policies and procedures

 Knowledge, Skills, and Abilities: 

• Competent in the use of computer programs including Microsoft Office (i.e., Excel, Outlook, Word) and other applications. Proven ability to create formulas and spreadsheets in Excel.
• Strong interpersonal, oral, and written communication skills
• Experienced in managing multiple responsibilities and deadlines. Able to organize work responsibilities and self-assess personal performance against target objectives.
• Proactive in resolving issues, setting up processes, and providing high-level customer service.
• Ability to take initiative, maintain confidentiality and work without close supervision.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Knowledge of University policies and procedures.
• Excellent organizational skills and attention to detail

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover letter to be typed/pasted in a text box at the end of your application
3. Contact information for three professional references to be entered in the Candidate Profile under "References"

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

https://artsci.usu.edu/

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

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*updated 07/2025

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For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 06/2025