Utah State University Moab is seeking a Technical Coordinator I. This position will provide a variety of audiovisual guidance, advisement, and technical and logistical support for events, meetings, classes, and seminars held in the assigned department or building.  Additionally, the position will provide routine and specialized clerical work requiring skills in verbal and written communication and organization. This position will work directly with the USU Moab Director of Students and will primarily perform facilitator and receptionist duties. The position requires being a part of an office team, and will work closely with faculty, students and staff.

Facilitation - 60%

• This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.
• This position will oversee, schedule and communicate with facilitators under the supervision of the Director of Students.
• Performs customer service for instructors – assists with answering telephones and responding to inquiries, providing first contact assistance, making copies as needed and helping to facilitate both broadcast and in-person classes.
• Handles troubleshooting problems as they arise. Helping USU Moab facilitators, faculty, other staff, and students when there is a problem with their classes either broadcast or face-to-face.

Testing - 20%

• This position will work to coordinate tests and proctors alongside the testing center coordinator.
• Proctors and schedules exams for students as needed.
• Understands and uses MATS effectively.

Administrative Support - 20%

• Performs office duties, including answering phones, directing calls to appropriate parties, data entry, filing, appointment scheduling, and other general duties as assigned. Most of this work will be during business hours, however, some evenings and weekend work may be required.
• Provides administrative support, including scheduling appointments, coordinating meetings, sending email correspondence on behalf of USU Moab, and working closely with faculty, staff, and facilitators.
• Sorts, screens, and distributes incoming and outgoing mail.
• Greets visitors, handles their inquiries, and directs them to the appropriate persons according to their needs.
• Uses software programs such as word processing and spreadsheet software, Publisher or PowerPoint software to create fliers, enters and retrieves data relating to mailing lists, labels, and reporting data; maintains records, files, indexes, databases, etc.
• May provide support for departmental programs and projects.
• Responsible for proper cash handling.
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications:

• Two years of office experience.
• Experience creating, composing, and editing written and electronic material with attention to detail.

Preferred Qualifications:

• Bachelor's degree.
• Knowledge and experience of university policy and procedures.
• Experience with university systems (e.g. Banner, Canvas).

Knowledge, Skills, and Abilities:

• Ability to multi-task and efficiently manage multiple inquires via phone, email, online chat, and in-person.
• Ability to maintain a professional manner while providing a friendly office atmosphere for students, faculty, and administrators in a high stress environment, with excellent conflict resolution skills.
• Ability to work independently.
• Proficient in MS Office suite (Word, Excel, Outlook, and PowerPoint).

Along with the online application, please attach:

1. Resume/CV (to be uploaded during the application process)

2. Cover Letter (to be typed completed during the application process)

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 09/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 06/2025