The Staff Assistant III will provide primary administrative and front office support for the department of Instructional Technology and Learning Sciences—especially for students, faculty, and community members and serve as the primary administrative support for the ITLS department head. Position responsibilities include department and college document preparation especially as it intersects with areas outside of advising, including travel, ordering supplies, and the detail work of preparing the class schedule. The position will include a variety of administrative support responsibilities including extensive interaction with faculty, students, and other staff.

This position is eligible for excellent benefits including: 13 paid holidays, earn 22 days of paid leave and 12 days of sick leave per year, 50% tuition reduction for employee and spouse, competitive health benefits packages and a generous contribution into your retirement. View more information here: Summary of Benefits

Administrative Support:

• Serves as the first point of contact for ITLS office, assisting students, faculty, staff, and visitors with a wide range of complex, varied, and often unique questions or issues.
• Support department ordering, supply, and inventory needs completing as much as possible on their own p-card including submitting p-card receipts
• Receipt attachments for all credit cards in the department
• Take lead in arranging and supporting travel for visitors including searches, graduate students, and faculty for those who want it
• Department meetings – Minutes and ordering food
• Maintain list of paid editors for format/style review of theses and dissertations
• Scheduling appointments for the Department Head, conference rooms, class spaces, and ombudspersons.
• Run reports on course enrollments each semester for business manager
• Provide general office support to students and faculty to allow the department to function smoothly and efficiently
• Support faculty in use of technology
• Act as primary liaison with facilities, with the college, and with other offices (such as ADO) that intersection with the duties as described above or as assigned.
• Take lead in annual space survey
• Take lead in department computer inventory
• Take lead in department key inventory and provide key access management
• Secondary assistance with departmental reports and databases
• Sending outgoing and distributing incoming mail
• Coordinates events with the ITSA student organization or acts as the lead event planner for department events throughout the year.
• Perform support for faculty research or high-profile external service (e.g. editorial assistant duties) as available and if cleared by department head.
• Performs miscellaneous job-related duties as assigned

Course & Academic Support:

• Support, enact, and be detailed set of eyes on course scheduling
• Implement class schedule in appropriate University system
• Show and update course information on department pages
• Assist faculty/staff in administering and compiling course evaluations
• Be the primary contact for course material requests

Minimum Qualifications

• Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor’s degree is required.

Knowledge, Skills, and Abilities

• Good organizational skills.
• Skilled with computers and related software.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Strong verbal and written communication skills.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work without supervision.
• Knowledge of University policies and procedures.
• Excellent customer service skills.

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

The Instructional Technology & Learning Sciences department is composed of fifteen faculty with specializations in several areas including gaming, STEM education, assessment, the maker movement, mobile technologies, simulation, cognitive science, computer science education, digital libraries, learning analytics, and computational thinking. The department offers Ph.D. and Master’s degrees along with endorsements in School Library Media Administration and Adult Learning. The department also offers an undergraduate degree in Human Experience Design and Interaction, with emphases in game studies, esports, and multimedia development, as well as an undergraduate Multimedia Development Minor. The department was recently ranked 3rd in the nation among all online graduate education programs and ranked 1st in our field by US News and World Reports. Faculty have received national awards for teaching, research, and service, and serve in a variety of leadership positions in professional and scholarly organizations. The ITLS department has a strong track record of procuring research funding from the Department of Education, the National Science Foundation, and other funding organizations. 

The Emma Eccles Jones College of Education and Human Services is committed to inclusive excellence in research, teaching, and service activities across a wide array of education and human service fields.  The college is home to eight academic departments with approximately 200 faculty who are engaged in innovative research and high-quality graduate and undergraduate education. The college’s programs and outreach missions are strengthened by an on-campus Edith Bowen Laboratory elementary school and five stand-alone centers, including the Alzheimer’s Disease and Dementia Research Center, Institute for Disability Research, Policy, & Practice, and the Sorenson Legacy Foundation Center for Clinical Excellence. Faculty, students, and staff within the college also engage with a broad range of community partners to both provide opportunities for community-engaged research and learning and enhance the quality of education and human service programs throughout the state of Utah.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women’s volleyball, three consecutive Mountain West tournament titles in women’s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

*updated 12/2025

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 10/2025